Terms of Use

Our personal data protection policy helps to build a relationship of trust between you and our services, in order to offer you a positive experience, in a completely transparent manner.

Thanks to this policy, we will be able to take into account your requirements and meet your expectations.

In order to respect your trust, maisonboutiquedeco.com primarily guarantees respect for your personal data, as well as the confidentiality of our customers (hereinafter "Your data").

For complete transparency with you, and to guarantee you secure use of our website maisonboutiquedeco.com in all its available versions and related applications (hereinafter the "Site: maisonboutiquedeco.com"), we provide information on how we process your data, so that our services are always in line with respect for your rights. In this way, we ensure the security, confidentiality, and integrity of your privacy and your data across all our platforms.

Our policy and we ourselves guarantee that all necessary precautions are taken to protect all your data against disclosure, loss or alteration. This is why we provide you with all the elements to easily understand how we process your data. This data will only be kept for the time necessary for determined management and processing. You will, of course, be able to access and modify your data at any time, as it will be available in your personal spaces on the site: maisonboutiquedeco.com

For these purposes, we strive to take all necessary measures to comply with applicable data protection law.

Thus, the undersigned maisonboutiquedeco.com commits, through this personal data protection policy, to respect the essential principles of the General European Regulation and French law concerning personal data protection, by providing you with information concerning the existence and methods of data processing applied here (paragraph 3), the rights you have regarding your data, and by applying these rights ourselves (paragraphs 6 and 10). Any information relating to possible transfers to a third country or recipients is also provided, as well as the retention period of collected data (paragraph 5) and security measures (paragraph 9).

 

  1. WHO ARE YOU?

When we refer to "you" in this Personal Data Protection Policy, it is simply because it is directly linked to you and concerns you as a customer of maisonboutiquedeco.com, if you have placed an order on the maisonboutiquedeco.com site, a customer of maisonboutiquedeco.com if you have created a customer account but have not ordered any products or services, or if you have browsed the maisonboutiquedeo.com site as a visitor without creating a customer account or placing an order.

 

  1. WHO ARE WE?

maisonboutiquedeco.com is a branding brand, registered under number NR 3255817, represented by PAVEZINA/LORENZO, as CEO, and whose registered office is located at V329 HOWE STREET, UNIT # 453, VANCOUVER, BC, CANADA V6C 3N2

YOUR NAME or COMPANY NAME publishes the Site YOUR SITE and, as such, implements various processing of your Data as a data controller.

 

  1. FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?

3.1. When do we collect your personal data?

Your personal data may be collected if you visit the maisonboutiquedeco.com site using cookies, if you create a customer account on the maisonboutiquedeco.com site, if you order one of our products or services, or if you agree to be a member of our newsletters (SMS, e-mails).

Your personal data helps us streamline your navigation on the maisonboutiquedeco.com site, and offers you a more personalized experience. We can thus best process your orders, provide payment in installments, prevent fraud, make necessary refunds, and manage your customer reviews.

 

3.2. Your navigation on the maisonboutiquedeco.com Site

In order to allow you to browse the site: maisonboutiquedeco.com, we process your data with your consent as the legal basis for this.

 

3.3. Processing your orders

To handle and process your orders, we use your data.

The use we make of it serves to manage mediation, customer relations (and through social networks), our after-sales and distance selling service, our marketing and commercial prospecting actions for the maisonboutiquedeco.com site, as well as for the management, deliveries and transport of orders.

The execution of the contract between the two parties (you and us) is the legal basis for the processing of this data.

The legal obligation of maisonboutiquedeco.com is the legal basis for processing product recalls. Your consent or our legitimate interest are, depending on the case, the legal basis for processing marketing and commercial prospecting actions. Your consent is the basis for implementing "flash" payment.

 

3.4. Payment in installments

For orders concerned by payment in installments and for certain customers, your data is processed in order to offer you this type of payment. The application of the contract between the two parties is the legal basis for data processing. However, your consent remains the basis for processing your banking data.

 

3.4.1 Klarna

In order to offer you Klarna's payment options, we may be required to transmit your personal data, including your contact details and order details, to Klarna, so that Klarna can assess whether you meet the conditions for benefiting from them and adapt them to your needs. Your transferred personal data will be processed in accordance with Klarna's privacy policy.

 

3.5. Customer Reviews

To share your reviews with our customers and visitors and allow you to leave your review on the YOUR SITE, we use your data based on your consent or legitimate interest.

 

3.6. Payment collection and fraud prevention

To facilitate payment collection and combat fraud, we use your data.

Thanks to this, we can also guarantee payment security.

The application of this contract between the two parties and the legitimate interest of maisonboutiquedeco.com, as data controller, are the legal bases for this processing.

 

3.7. Advertising management operations for maisonboutiquedeco.com

The advertising management operations of maisonboutiquedeco.com are managed using your data.

This will allow us to increase our customer and prospect data, manage the maintenance and technical activities of prospects, commercial statistics and advertising campaign studies, update prospecting files of the organization in charge of managing objections to telephone canvassing, solicitations, the establishment of our contests and lotteries or any other promotional operation except online gambling.

The legal bases for the above-mentioned statements are the user's consent or the legitimate interest of maisonboutiquedeco.com.

 

  1. WHERE DOES YOUR DATA GO?

Your data is transmitted to several internal departments of MAISON BOUTIQUE DECO.

They are not sent to third parties, except in the situations specified below:

In order to process your orders, your personal data may be transmitted to several providers whose specializations include banking transactions, customer relations, after-sales service, delivery, IT development, site management, or the provision of warranties or insurance.

For installment payments, your data may be shared with providers such as payment and transaction centers (banks, etc.), or call centers for business process management or customer experience, or, for customer reviews, a manager for collecting and processing customer reviews.

The advertising agency of YOUR SITE is, for its part, managed, thanks to your data, by clients of the agency and advertisers.

 

  1. DATA RETENTION

The data collected by YOUR SITE is kept only for the time and assistance necessary for the implementation and completion of the operations mentioned in paragraph 3 of our personal data policy.

We retain certain data collected by maisonboutiquedeco.com for a certain period.

In current archives for prospects, for 3 years from the last customer contact (they are therefore accessible by MAISON BOUTIQUE DECO services). We do not perform intermediate archiving of this data (for data representing an administrative interest for certain services, such as litigation, retention periods are set by applicable prescription rules).

Regarding our orders, your data will be archived in current archives for 5 years from the end of the customer's use of the orders, and in intermediate archives for 5 years from the end of retention in current archives. The same applies to customers.

Regarding banking data, it is archived in current archives for the entire validity period of the bank card (plus one day). No intermediate archiving is performed for banking data.

Cookies and their use and duration are detailed in paragraph 7 of our policy.

 

  1. EXERCISING YOUR RIGHTS

6.1. You have the right to request access, modification, and rectification of your Data.

 

6.2. You have the right to request the limitation of the processing of your Data.

Important clarification: to do this, you must challenge the accuracy of your personal data during the time required for us to verify their conformity. Or, in the event that you consider our use of your personal data to be unlawful and you request a limitation of their use rather than erasure. We no longer need to use your data for the purposes cited in paragraph 3, but your data is still useful for the establishment, exercise, or defense of your legal rights, in the event that you decide to exercise your right to object during the time required for verification to determine whether our legitimate reasons prevail over yours.

 

6.3. You have the right to request the deletion of your Data.

If you request the deletion of your personal data, MAISON BOUTIQUE DECO will still be able to keep them in an intermediate archive format for the time necessary to comply with its legal, accounting, and tax obligations.

 

6.4. You have the right to request the exercise of your right to object to processing used for commercial prospecting purposes.

In the case of prospecting by e-mail, you have the right to request the modification or unsubscription from newsletters by clicking on the "unsubscribe me" hyperlink available in all newsletters, or by navigating directly to the contact page of the maisonboutiquedeco.com website.

In the case of prospecting by SMS, it is possible to unsubscribe by sending "STOP SMS" by SMS to 36007, or by navigating to the contact page of the maisonboutiquedeco.com website.

 

6.5. You have the right to transmit post-mortem prerogatives regarding the retention, erasure, and communication of your personal data.

In the absence of such prerogatives, your successors and heirs have the possibility to communicate with MAISON BOUTIQUE DECO to access the uses of this data and allow for "organization and settlement of the deceased's estate" and/or close the account on the site and/or request the discontinuation of personal data processing.

You can also request that your data not be communicated to a third party in the event of death.

 

6.6. You have the right to claim your right to portability.

 

6.7. You have the right to withdraw your consent regarding the processing based on this legal basis.

Important clarification: If you decide to withdraw your consent, this will not affect the lawfulness of processing carried out before your withdrawal of consent.

 

6.8. You have the right, at any time, to lodge a complaint with the competent supervisory authority (in France, the CNIL: www.cnil.fr).

To exercise your rights, please send your complaint (accompanied by your e-mail, name, first name, copy of your identity document and postal address) to the data protection delegation of MAISON BOUTIQUE DECO by e-mail to contact@maisonboutiquedeco.com and/or by post to MAISON BOUTIQUE DECO, 329 HOWE STREET UNIT #453, VANCOUVER, BC CANADA V6C 3N2

Within a maximum of one (1) month after the date of receipt of the complaint, we will send you a response.

 

  1. COOKIES

7.1. What is a cookie?

When you browse a website such as maisonboutiquedeco.com, it may, depending on your choice, place a text file on your receiver (computer, phone or tablet), via your browser.

This text file is called a COOKIE. This cookie then allows the website, such as maisonboutiquedeco.com, during the prescribed period of validity or registration of the cookie, to identify your receiver used when you make another visit.

Only the issuer of a cookie can read or modify the information contained in that cookie.

 

7.2. What are cookies used for?

Different types of cookies can be classified by category. Some are issued directly by maison boutique deco and its service providers, but some sometimes come from third-party companies.

 

7.2.1. Cookies issued by maison boutique deco and its service providers

There are several categories of cookies that may be found on your device when you browse our website:

 

7.2.1.1. "Essential" Cookies

To access our site, "essential" cookies are necessary; for example, they are used to place an order.

If they were not present, you might encounter navigation problems on the site and be unable to place an order.

"Essential" cookies also allow maisonboutiquedeco.com to monitor its activity.

They can be placed on your device by maisonboutiquedeco.com or by its service providers.

 

7.2.1.2. "Analytical and Personalization" Cookies

"Analytical and personalization" cookies are not mandatory, they will allow us to facilitate your searches, optimize your experience with us, and thanks to them we can better target your expectations as well as adapt our offers and maximize the organization of our site.

 

7.2.1.3. "Advertising" Cookies

Advertising cookies are displayed in the advertising spaces on our site. The benefit for you is that your browsing time will be improved and optimized by the presentation of relevant offers and advertisements.

To do this, "advertising" cookies will target your expectations in real-time and offer you advertising content adapted to your desires and current interests, based on your recent browsing history on other sites.

This prevents us from presenting you with advertising content that is not of interest to you. At the same time, MAISON BOUTIQUE DECO prefers to see its offers and advertisements offered to users who will be interested in them.

The advertising content offered may contain cookies issued by maisonboutiquedeco.com or by its service providers, or by third parties through the association of a cookie with an advertiser's advertising content.

7.2.2. Cookies issued by third-party companies

Third parties using cookies on our site use their own privacy policy for this purpose. These cookies are not necessary for the use of our site.

7.2.3. Cookies issued by third-party applications integrated into our site

When you browse our site, we may include third-party computer applications to offer you the possibility of sharing content and/or your opinion from our site with other people, for example when you click on the "share" or "like" buttons from social networks.

These social networks can then identify you through these buttons even if you have not used them when browsing the site. They can do this if, during your last visit to the site, you were simultaneously connected or active on your social network. We have no control over the uses they employ, nor over the data they have.

To find out more about the use of your data and advertising content, you can visit your social networks and consult their personal data protection policies. You should then be able, thanks to these policies, to manage your settings according to your preferences on the user accounts of each social network on which you are registered.

Privacy policy of the aforementioned social networks, click on the social network of your choice:

Facebook: https://fr-fr.facebook.com/privacy/explanation

Twitter: https://twitter.com/fr/tos

Google +: https://policies.google.com/terms?hl=fr

Regarding our advertising agency, we remind you, as mentioned just before, that all our advertising spaces may contain cookies from third parties (advertiser at the origin of the advertisement presented, third-party service providers of the advertiser, etc.).

They can, with these cookies and during their prescribed period of validity, offer advertisements in the spaces made available for third-party advertisements, record the number of contents they offer in our spaces, know the audience of these advertisements and the number of clicks; thanks to this, they will be able to claim the sums due to them and establish their statistics. They can also know that your emitter is the one who previously visited another site containing one of their advertisements, and therefore target and personalize their content if necessary.

7.3. The options offered by your browser software (Internet Explorer, Firefox, Google Chrome, etc.).

Your browser software contains many options available to you that you can adjust according to your preferences. Through this, you can then accept or not accept cookies on your emitter.

However, if you choose to accept the recording of these cookies on your emitter, then, during your visits to sites or content with cookies present, these will be automatically recorded on your emitter.

Depending on your preferences, you can choose to activate a reminder asking you again if you accept or refuse cookies before their potential recording, or refuse this cookie recording on your emitter each time.

However, it is important to emphasize that the choices you make during this setting may modify or alter your Internet browsing or on certain sites or services that require the use of these cookies (such as to place an order on our site, for example).

In the event that you prefer to refuse these cookies on your emitter or delete those already recorded, we decline all responsibility for the consequences of the alteration of the functioning of our services, which would result from the inability of our services to record or access the cookies that are necessary for their functioning.

7.3.1. How to choose your options according to your browser?

You have different possible options and choices available depending on your browser. To learn more, you can consult its help menu.

Internet Explorerℱ: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies

Safariℱ: https://support.apple.com/kb/PH19214?locale=fr_FR&viewlocale=fr_FR

Chromeℱ: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647

Firefoxℱ: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies

Operaℱ: http://help.opera.com/Windows/10.20/fr/cookies.html

  1. TRANSFERS OUTSIDE THE EUROPEAN UNION

Most of the time, your data is stored within the European Union.

However, when our service providers are located in countries outside the European Union, we share some of your data with third countries, such as third countries where the European Commission has not made an assessment of the level of compliance.

In this case, we do what is necessary to ensure that this data sharing is done in compliance with the relevant regulations and that your privacy and fundamental rights are guaranteed (for example, by using European Commission contractual clauses).

The data protection delegate can, if you request it, provide you with more information about data transfer.

  1. SECURITY MEASURES

Thanks to the technical and organizational measures we take, we can guarantee a level of security in line with the risks to the rights and freedoms of individuals with regard to the points mentioned in point 2. For this, we take into account the origin, scope, context, costs and state of knowledge, the purposes of processing, but also the identified risks.

In addition, we comply with the PCI DSS payment card industry security standard, which reflects our commitment to security.

  1. PROFILING AND AUTOMATED DECISION

Through the automated processing we use (profiling for example), you are subject to legal effects that affect you.

All of this is essential for the conclusion or execution of the contract that binds you to us.

This is how we can propose and carry out the automation of customer identification and "payment in 4 installments". The foundations of this operation are related to the analysis of different variables concerning the type of products, services ordered, or the customer profile.

If the risk is evaluated with these statistics as being too great (fraud/unpaid), then this payment method will not be offered.

However, if you wish, you can obtain human intervention even if the decisions are automated, so you can give your opinion and/or oppose the automatic decision.

  1. POLICY UPDATE AND REVISION

Our personal data policy will be updated whenever necessary to always be in line with the applicable regulations for the protection of your data (at least every three (3) years).

All rights reserved – July 1, 2022